Nubank has more than 140 million customers. Now it’s taking its playbook to the US.

I sat down with David Vélez, Founder and Global CEO of @Nubank, live at Nu Stadium, the day after the US launch.

We get into the US launch with Lead Bank, Nu’s conditional OCC approval, and what’s under the hood of Nu Global, including Sygnum, Circle, Mastercard and Stripe.

Plus AI credit models, banking agents, and the efficiency numbers that make other bank CEOs read and weep.

Full interview below 👇

0:11 Nubank’s scale, efficiency, US launch, tokenization and AI
2:14 Chuck Feeney’s philanthropy and influence on David Vélez
4:13 Smart efficiency culture and Nubank’s branchless cost advantage
7:10 Hidden US banking costs and the underbanked opportunity
9:44 Nubank’s US strategy, Hispanic customers and incumbent competition
12:13 Customer obsession, NPS and long-term loyalty economics
16:48 Nu Global, stablecoin savings and international money movement
22:00 NuFormer foundation models for credit decisioning and financial AI
27:20 AI banking agents, financial guidance and cautious customer rollout
30:34 AI-driven workflow reinvention and Nubank’s flatter organization